Since the onset of Covid, there has been noticeable growth in the number of items being sourced through our website and, in particular, via the webshop. Acknowledging that learning to use any new facility can be like being thrown in at the deep end, this page has been created to help with the practical side of using the online service and, thereby, enabling greater confidence, when using the webshop.
FAQ’s
Q : “When I log in, who am I buying from? i.e. who is billing me?”
Ans : The login allows digital access to Kramp’s vast product range. When you checkout you have a permanent record of the order that you have placed but the billing will be made via your normal account with Millennium.
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Q : “Who/what is Kramp?”
Ans : Kramp is one of the UK’s largest agricultural spares wholesalers, with stockholding in excess of 500,000 items. The service, stock, prices and brand names they offer enables Millennium to provide a much wider range of products and services to it’s ever growing customer base.
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Q : “What is Powered by Kramp?”
Ans : Launched in December 2018, after almost 20 years of working together, ‘Powered by Kramp’ is the term applied to the concept of Kramp providing their technical, marketing, branding & stockholding experience to enhance Millennium’s unique relationship with it’s own customers & make it one of Kramp’s largest distributors
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Q : “Once I’m using the online facility, can I still pick the phone up to enquire or place orders?”
Ans : Absolutely, we have found that in many cases, we are taking more calls than ever and, increasingly, regarding a much wider range of products than before.
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Q : “What is the cut-off time for ordering goods for same day despatch?”
Ans : 6.15pm (subject to change during very busy periods), a definite bonus, considering Millennium’s phone lines close at 5.00pm
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